The optim*um service

Data-based re-design of all digital customer touchpoints:

  • Web, social, mobile, POS, service & support
  • Concepts for interface, functionality, data and technology

What makes *um better?

We deliver solid data and facts (the brains behind the well-founded gut feeling) and expand traditional design methods by bringing the decisive contribution of data analysis into the equation. Our concepts integrate all internal and external factors influencing the real customer journey:

  • Log and tracking data
  • Order and communication history
  • Special data such as weather data, product comments in forums or best practices

Want to know more about app-architecture? Let us know.