Seek, and ye shall find …by language: Amazon Kendra meets Alexa for Business (Part 3)

Amazon Web Services recently introduced a new machine learning based search service called Amazon Kendra. It is built on natural voice control and thus offers excellent possibilities to be linked to Alexa for Business. The first two of this three-part article have introduced each of the the services that already offer some added value in a business context. Now Ben Freiberg explains how this can be further enhanced by cleverly combining both of them.
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Seek, and ye shall find …by language: Amazon Kendra meets Alexa for Business (Part 2)

At the in-house exposition re:invent AWS presented its new machine learning based search service Amazon Kendra. The previous article was initially dedicated to natural voice control – and presented Alexa for Business as a suitable interface. Now we turn our attention to Kendra itself.
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Seek, and ye shall find …by language: Amazon Kendra meets Alexa for Business (Part 1)

To get the most out of Amazon Kendra, Ben Freiberg is linking AWS’ new search service with Alexa for Business – and optimizes the possibilities of corporate search engines through a language-based interface. In our three-part article he explains both components and the result of their combination.
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Doing good with data: Interview with Data Science for Social Good

Data Science for Social Good Berlin (DSSG Berlin) is an initiative of Data Scientists from Berlin, which supports non-profit organizations pro bono to use their data effectively and to gain insights suitable for projects. This is because they often lack the necessary expertise. Katharina Rasch, Data Scientist and part of the core team at DSSG Berlin, explains in detail what the preparatory work and know-how goes into the project and what concrete results can look like.

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Predictive Policing: Zukunftspreis für *um Data Scientist Daniel Haake

Future Award for *um Data Scientist Daniel Haake and AI-based crime detection

Is it possible to predict whether a home invasion will be repeated? With correct data, the right question and an intelligent algorithm, the answer is yes. With considerably better results than the police software currently in use. This has been proven by data scientist Daniel Haake in a research project. For his master’s thesis “Forecasting Domestic Burglaries with the Help of Machine Learning Algorithms” he has received the Future Award for Police Work 2020.

The future of police work has already begun

Daniel Haake, Data Scientist at The unbelievable Machine Company (*um) and until recently in the service of the Brandenburg police force, has taken the investigative work of the police into the future. His research work at the Albstadt-Sigmaringen University of Applied Sciences in cooperation with the University of Mannheim was concerned with predicting whether, after a home burglary has taken place, there will be another break-in within a certain period of time and within a certain radius.

For this purpose he used the findings of near-repeat theory – an approach based on predictive policing, which states that if an offence is committed in a certain area, the probability of subsequent acts in the same area increases.

A similar approach has been adopted by the commercial software PRECOBS. In the context of predictive policing it was used in some German states by police authorities in temporary pilot projects or trial operations.
PRECOBS is a so-called expert system. In other words, assumptions as to when a serial offence can be expected are made beforehand. When the assumptions are met in a previously calculated near-repeat area, an alarm is issued.

Exceeding expectations

A study of the Max Planck Institute for Foreign and International Criminal Law in Freiburg was conducted in Baden-Württemberg to examine the efficiency of PRECOBS. Thereby a precision for predictions within 7 days and 600 meters around the original crime could be proven by 25 percent. It was also found that forecasts for rural areas were practically impossible.

However, no assumptions had been implemented in the research project of Daniel Haakes’ master thesis. Rather, he tried to use machine-learning algorithms to find patterns in the data itself that would allow predictions of residential burglaries. Data from Baden-Württemberg were also available, which makes the prognosis values particularly easy to compare to the PRECOBS software.

With impressive results: For forecasts within 7 days and 600 meters a forecast quality (“precision”) of about 60 percent could be achieved – a considerable increase compared to PRECOBS. In the course of the master thesis it was not possible to find better values in a worldwide research. In contrast to previous solutions, forecasts in rural areas became possible. For the first time, this would allow the application for whole states instead of only for individual urban areas.

For these results and his associated master’s thesis “Forecasting Domestic Burglaries with the Help of Machine Learning Algorithms”, Daniel Haake was awarded second place in the Future Award Police Work 2020 this February. It is still open when this will be followed by action.


Daniel Haake, 3rd from right, at the Future Award 2020
(Photo © Behördenspiegel)

“Just one more thing…”

PRECOBS is strongly reminiscent of the “precogs”, people with clairvoyant abilities who are supposed to foresee and prevent murders of the future in the movie “Minority ReportThe plot is taking place in the year 2054. Will this fiction become a reality?

At first the software actually ran under the working title PRECOGS and was supposed to remind of “Minority Report”. Later the name was changed to PRECOBS: “Pre Crime Observation System”. Certainly the name should continue to allow exactly this association.

The software was intended to identify regions where an increased risk of burglary could be expected. Such software is not intended for homicides. Moreover, I consider this to be difficult to implement, since most murders are relationship crimes and do not constitute a mass offence in our country. Not to mention the moral scruples when it comes to the prognosis of perpetrators. Similarly, when it comes to the prognosis of home burglaries, it is not a question of predicting that Mr. Sam Sample will break into 12 Main Street at 6:42 pm.

Then what is it about? 

Generally speaking, it is not about predicting offenders, so there need be no concerns about data protection. Rather, it is about the detection of areas with an increased risk within a certain period of time. This can provide police officers with an additional means of intervention, supporting them in their targeted patrol activities. This is what this type of software is designed for.

What does this mean for police work in the future?

For the police, the possibilities of machine learning mean promising software solutions that can significantly support the police service. For example in the investigation of child pornography. There, police officers have to search for child pornographic material on computers of suspects and examine the material for the presence of criminal offences – in other words, look at it. There are catalogues of child pornography material already in circulation against which the files can be checked on the computer. But this is not possible for material that is not yet known.
Nowadays, storing large amounts of data on home computers with terabytes of hard disk space is no longer a problem. However, for the search for child pornographic material this means a very time-consuming work.

And the software can provide quick help?

Exactly. The primary concern is to protect children who need to be found, which is why it is even more important to find such files quickly. But it’s also extremely stressful work for police officers. Image recognition for photos and videos, which can automatically find files with child pornographic content using a trained neural network, is therefore highly desirable. In general, software solutions using machine learning can be very helpful in mass data evaluation.

Is it possible to abstract the findings and results from your research project to future projects?

From the press one could learn that Baden-Württemberg was not completely satisfied with the results of the study on the use of PRECOBS, which is why the research project was discontinued for the time being. I don’t know whether the results of my master’s thesis will make the topic more prominent again and increase confidence in the possibilities. My results are still very new. Therefore I cannot yet estimate what will happen in this area in the future.

Did your experience as a former police officer help you with your master thesis?

Yes, definitely. For one thing, it made me familiar with the various criminological theories I have used to predict home invasions. Also my own experiences from patrols were certainly helpful. Furthermore, the view of a police officer was important to me: Under which circumstances would a software for forecasting give me added value?
Expert knowledge is always important to be able to look in the right direction. The data scientist himself does not necessarily have to be the expert in the respective subject area, but he should consult a specialist. Of course, if the data scientist is also a subject matter expert, it will be easier.

Meanwhile you have become a Data Scientist at Unbelievable Machine. Why did you decide to do this?

For one thing, I wanted to broaden my horizons in data science. Through the different projects at *um I can use my knowledge well, but also improve myself continuously. On the other hand, it’s great that *um is a one-stop shop for everything from operations and software development to data engineering and data science – “from idea to cable” – which means that tailor-made products can be delivered. This is great for the customers and also exciting for us employees.

To conclude, of course, congratulations on the Future Award. What will you do with the prize money?

Thank you very much. I donated the prize money of 1,000 euros to a daycare center I know in Potsdam. They have a wonderful team that accompanies the children during their first years of life with a lot of heart and full dedication and prepares them wonderfully for their further stages of life. I am sure that the money will be well looked after there.


Daniel Haake, most likely the next James Bond

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Futurologist Joachim Graf: Companies still make too little of their data

This January the Virtual Conference “Software, Services and Tools for Marketing and Commerce 2020” took place. One of its speakers was Philipp Schlüter, VP Marketing of the Basefarm Group. In his contribution “AI, Big Data, Cloud – what do these buzzwords have to do with my business?” he explained how these three elementary factors are connected and what it takes to become a data-driven company. Reason enough for us, to ask the host of the conference, futurologist and iBusiness publisher Joachim Graf, a few questions. Read more

How to use Data Science workshops to get to a specific project

In order to advance projects related to machine learning and AI, a number of hurdles have to be overcome. Initial ideas have to be developed and tested for their suitability for these technologies, and the existing data situation has to be evaluated. Ideation and scoping workshops help to define concrete proofs of concept and to ensure sustainable minimum viable products. Read more

ISG Studie: Unbelievable Machine und Orange sind Triple-Sieger unter den Cloud-Lösungsanbietern //

ISG Study: Unbelievable Machine and Orange are Triple Winners among Cloud Solution Providers

ISG Studie: Unbelievable Machine und Orange sind Triple-Sieger unter den Cloud-Lösungsanbietern //

The unbelievable Machine Company has been awarded three top ratings in the cloud disciplines of ISG provider Lens 2019/2020: As Rising Star in the field “Public Cloud – Solutions & Service Partners” as well as a Leader and a Challenger in the field “AWS Competency by Solution”.

Shortly after the honoring as a Leader in the groundbreaking category “Data Analytics Services & Solutions”, *um ranks once more to the top in one of the industry’s most important provider comparisons: The Information Services Group (ISG) regularly conducts extensive analyses in selected focal topics for the Provider Lens and delivers detailed information about the competencies of service and technology providers, including their positioning in the market environment. This is largely based on quantitative data and consists of survey data collected directly from vendors, ISG internally and through secondary research. Furthermore, the analysts’ assessments are included.

1. Managed Public Cloud Services for Large Accounts


Source: ISG Research 2019

In the category “Managed Public Cloud Services for Large Accounts” the analysts named us a “Rising Star” positioned closely on the Leader Quadrant. This is justified by the clear development of Orange Business Services (OBS) into a global player with a comprehensive range of end-to-end IT and integration services – and The unbelievable Machine Company (*um) as a subsidiary and yet independent provider with pronounced expertise in IoT, cloud, data and AI, application development and cyber security.

ISG’s analysts initially assess our Managed Service competencies as strengths: “In Germany, *um offers 24/7 services for Internet applications as well as professional operation, expansion and continuous optimization of the system landscape. Customers receive profound support and the associated monitoring by a qualified team that embraces agile operating methods such as DevOps and Kanban.

Furthermore, our cloud partnerships and our focus on analytics are mentioned: “OBS and *um are AWS Advanced Consulting Partners as well as Cloud Solution Providers for Microsoft and Azure and offer corresponding Managed Services. Analytics and data science competencies are of particular importance to numerous customers.”

In particular, it is also emphasized that “reality and vision go hand in hand” and that Orange Business Services relies on proven experts for its managed services as well as its cloud and analytics consulting services in Germany: “*um established a reputation as a long-standing specialist in the market. OBS has also developed a well-founded, production-oriented roadmap based on the acquisition of IT service management companies.”

You can find the complete study with detailed explanation, accompanied by numerous others, in the analysis database of Orange Business Services.

2. AWS Competency by Solution: Data Analytics and Machine Learning


Source: ISG Research 2019

As a recently named Data Analytics and Machine Learning Leader 2019/2020, we are “a leading full-service provider of data analytics transformation services and a competent AWS partner for consulting services,” according to Provider Lens. Operating at eye level with Accenture, Capgemini, Atos and DXC.

Among other things, the ISG analysts base their classification on our broad range of services: “The portfolio includes the architecture, development and operation of data lakes for storing, processing and rolling out data for NoSQL technologies such as Hadoop, Cassandra, etc. The Data Science team works closely with the engineers to develop software solutions.”

And further: “With AWS, the company can boast renowned references: For the development and operations of partly worldwide Data Lakes on AWS, *um can refer to renowned reference customers from the DAX sector”.

The complete study with detailed explanation was published at the end of November.

3. AWS Competency by Solution: Migration and Container


Source: ISG Research 2019

The third top award also relates to our market positioning and our expertise as a solution provider within the AWS ecosystem. In the category “Migration and Containers”, we are rated as an AWS competence partner that offers comprehensive support for the execution of workloads on containers with its technology solutions. “The product or solution can be integrated with AWS services in a way that improves the ability of the AWS customer to run workload using containers in AWS.”

At this point, we are still a challenger and also positioned directly on the leader quadrant, at eye level for instance with Deloitte and Computacenter. The complete study with detailed explanation was published mid-December.

Awards prove clout and substance

“We are very excited about the repeated and cumulative awards – along with the profound ratings from ISG’s analysts, who have an overall view of the market and insights in all areas,” says Ravin Mehta, CEO of Unbelievable Machine. “The results fully confirm our decision to be part of Orange Business Services. The combination of technological expertise and pan-European infrastructure creates a unique common substance and clout of our services from which our customers benefit more than ever”. Let’s move on!

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Predictive Maintenance: How data experts use anomaly detection to prevent machine failures

Predictive maintenance helps companies avoid expensive machine and system failures and allows timely ordering of spare parts. Dr. Olivia Lewis, Head of Data Science at The Unbelievable Machine Company, talks in an interview about entry barriers, necessary data know-how, and the opportunities for manufacturers presented by predictive maintenance.
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The next Big (Data) Thing: Watch out for these Five Data Trends

The next Big (Data) Thing: Watch out for these Five Data Trends // Visual royalty-free @ pexels.com

Big is not enough anymore, it has to be huge. In order to keep track of the constantly increasing flood of data, new and extremely large data applications are needed. It is important to have the coming trends and opportunities on your screen now and to integrate them into a sustainable corporate strategy. We summarized the most important developments.

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